Returns & Exchanges

At MAGIC JOHN, we stand by the quality of our high-performance electronics and want you to be completely satisfied with your purchase. If your item doesn't meet your expectations, you can return or exchange it within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your electronics in their original packaging, ensuring all accessories, manuals, and protective films are included to qualify for a full refund.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Quality Inspection & Refund

  Once our technicians verify the device condition, your refund or exchange will be processed within 5-7 business days to your original payment method.